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A letter from the city you don’t understand? Take a photo

· 1 min

A letter arrives from the city, the bank or the IRS. It’s full of hard words, and you don’t get what they want from you.

A photo of the letter

In the + of the chat, tap “A letter”: the camera opens. You take a photo of the letter, and that’s it.

You don’t need to write anything: it works even if you only send the photo. If it’s already on your phone, send it as a photo or PDF.

What does this letter want?

The city is asking for the trash collection fee: $182. Pay it online or by check. By December 16.

What it is, what to do, by when

While it reads, Tuzu sits at the desk with glasses and a magnifying glass. Then it answers with a short card.

The deadline goes in your agenda

Tuzu puts the deadline in your agenda by itself, two days early. If you don’t want it, tap “Undo”.

Tuzu explains, you decide

Under the card it says: Tuzu explains, but doesn’t replace an accountant or a lawyer.

Your photos stay yours

The photo or PDF goes to Claude just once, along with the message. Our server doesn’t save them, and on your phone they stay where they are.

Questions about this

Do I have to write a question?

No: it works even if you only send the photo.

Can I take the deadline out of my agenda?

Yes: next to the deadline there’s “Undo”.

Can Tuzu misread something?

Yes, it can happen: for important things, check the document.

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